Almost 10 years ago, the internet stopped what it was doing and watched the Wendy’s corporate Twitter account roast everyone from Burger King to complete strangers. This unexpected yet hilarious behavior from a major corporation sparked the great debate: can brands be fun online?The results were mixed. There were two main schools of thinking: your company could either be traditionally professional on social media, or you could be fun and get attention for your brand. The path you picked depended on a number of factors,...